Customer health and loyalty for CEOs, CCOs, CMOs, customer success and engagement leaders

Move beyond points and rewards: build intrinsic customer loyalty

UAre helps loyalty programs shift from extrinsic customer rewards to intrinsic loyalty built around customer health, healthspan and longevity — improving customer engagement, retention and acquisition economics.

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See how UAre improves customer acquisition, engagement and retention for life insurance, health insurance, superannuation, pension, financial planning, fitness, and allied health teams.

>25%

engagement for intrinsic customer loyalty programs

23%

average revenue increase from emotionally engaged customers

30-50%

customer churn reduction with intrinsic loyalty and retention

$4:$1

minimum return on investment when health drives loyalty

Customer Loyalty ROI calculator

Total active customersAvg. annual revenue $Revenue increase %Churn reduction %Current annual churn %

Estimated annual value$21.88M

Net ROI (after program cost)13.5x

Loyalty engagement: the share of total active customers who are engaged (Low 10%, Target 25%, High 40%).

Illustrative only. Book a demo to validate against your organisation.

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Customer loyalty ROI calculator

Model the business case for customer health, loyalty and retention.

Use the ROI model to estimate what improved customer engagement, lower customer churn, stronger customer retention and healthier acquisition economics could be worth across your organisation. Book a demo to validate assumptions against your customer base, revenue per customer, loyalty program and customer reward program goals.

See the bigger picture: customer healthspan drives intrinsic loyalty, member engagement and retention. A 5% lift in customer retention can mean 25–95% higher profits, while customer acquisition often costs 5–7x more than keeping an existing customer. Loyalty is critical to your unit economics.

Get the executive brief on customer health and intrinsic loyalty.

Monthly insights for CEOs, CCOs, CMOs and customer success leaders — covering customer engagement, customer retention management, churn reduction, member engagement and health-led loyalty programs for insurance, superannuation, pension, financial planning, performance, fitness, and allied health markets.

Human performance analytics

Drive customer loyalty with human performance analytics

By combining an instant health assessment and behavioural change app for your people, AI-driven insights for your organisation and expert human intervention, we have built a unique solution that enables you to outperform your market.

Rapid insights

Simple 10-minute sign-up process for your customers: Download the UAre app, enter a code, complete a face scan using their mobile phone, answer some questions, and connect to any popular wearables and apps. Customer privacy is strictly ensured.

Customers can opt to share personal data with you using an approved data set for your industry in return for value you provide, or opt to keep their data private and share only aggregated, anonymized data.

Four engaged team members around a table

64% of members in the total well-being zone

Flexible engagement

Choose instant health assessments as a one-off engagement, or long-term programs for risk reduction and loyalty improvement to support your customers.

UAre is a proactive solution that integrates with existing initiatives.

You will have the data to see what is needed, what is working, where to keep investing and where to make positive change.

Choose instant health assessments as a one-off engagement, or long-term programs for risk reduction and loyalty improvement to support your customers.

UAre is a proactive solution that integrates with existing initiatives.

You will have the data to see what is needed, what is working, where to keep investing and where to make positive change.

Outcomes focus

UAre enables you to leverage the world's largest body of research into human performance and longevity to support your business goals. Key benchmarks for success include:

>25% customer engagement;

>23% average revenue per customer improvement; and

>40% average churn reduction.

UAre enables you to leverage the world’s largest body of research into human performance and longevity to support your business goals. Key benchmarks for success include:

>80% employee engagement;

>20% customer engagement;

>20% average performance improvement; and

>5 years average life expectancy improvement.

$4.44 monthly cost per year of longevity added

UAre total well-being workspace certification

Supports your business goals

We will progressively certify you as a Total Well-Being Organisation when key success benchmarks are achieved. We also provide the key measurement and reporting framework for ISO27001/3 and points for B Corp certification.

This creates a strong competitive advantage, providing compelling evidence that you  prioritise the well-being of your customers and are a healthy, high-performance organisation.